Hold4me is a service that was designed to benefit the public. As a company it’s about making the lives of your clients better, although there are other communication platforms like live-chat and request a call back, service levels within call centre’s is still very low and public opinion on all companies continues to decline to worse and customers are constantly looking for companies that invest in solutions that are centred around making their experience pleasant.

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Nowadays companies have to invest in retentions departments that handle customer issues and also try and upsell and retain clients to their subscriptions.

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This is for one reason, competition is no longer in the pricing or the product, the battle field rates customer service and customer service experience. A client will opt for a later product just because of how the company treats them, than go for the latest product and have a bad experience afterwards.

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Hold4Me aims to continuously better the call centre experience for customers in S.A, through our innovative call back solution and client satisfaction strategies, we will not only save customers time and, we will cut costs for your service department and impact your clients in a way that will bring more sales to your company.

 

We are not an organisation, we are a service at your service.